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Answers about shipping, returns and your order.
Shipping
Orders are processed in 1-3 business days. Furniture and large items may take longer to arrive and can ship in more than one package. Every order includes a tracking link.
Returns
You can return any item within 30 days of delivery. Contact us with your order number and we will send return instructions.
Common questions
Where is my order?
Use the tracking link in your shipping email. If it has not updated in 5 days, contact us.
Does furniture need assembly?
Many items arrive partly or fully flat-packed. Assembly details are listed on each product page.
My item arrived damaged. What now?
Send us photos of the item and packaging with your order number. We will replace it or refund you.